Refund and Cancellation Policy

• Cancellation Policy

  Free cancellation is available until 24 hours before check-in. If the cancellation is done within 24 hours of check-in, 1 night's tariff will be deducted, and the remaining amount will be refunded.

• How long would it take to process the refund?

  🔖 If the payment was done through UPI or other direct payment methods, the refund can be processed within 24 hours.<br/> 🔖 If the payment was done using a credit card or debit card, the refund could take up to 1-2 weeks depending on how long it takes for the booking amount to get credited into the host's account.<br/> 🔖In either of the above cases, if the payment was done through the website's payment gateway, a 3% payment gateway fees will also be deducted apart from the taxes paid.

• Force Majeure

  The homestay will not be held responsible for cancellations due to unforeseen circumstances such as natural disasters, strikes, or other force majeure events. In such cases, guests will be offered alternative dates or a full refund.

• Health and Safety

  In the event that a guest is unable to travel due to health reasons, including a positive COVID-19 test, the homestay may offer a refund or the option to reschedule the booking. Documentation may be required.

• Travel Restrictions

  If government-imposed travel restrictions prevent a guest from traveling, the homestay will offer a full refund or the option to reschedule the booking.

• Payment Methods

  Refunds will be processed using the same payment method used for the booking. If the original payment method is no longer available, alternative arrangements will be made at the homestay's discretion.

• Third-Party Bookings

  For bookings made through third-party websites or travel agents, guests must contact the third party directly for cancellations and refunds. The homestay's policies may not apply to third-party bookings.

• Damage Deposits

  Refunds of damage deposits will be processed within 7 days of check-out, provided no damage is found. Any deductions for damages will be communicated to the guest with supporting evidence.

• Check-In Delays

  If a guest experiences significant travel delays and is unable to check in on the scheduled date, the homestay will hold the room for 24 hours. After this period, the booking may be canceled, and cancellation fees will apply.

• Seasonal Rates

  Cancellation policies may vary during peak seasons or special events. Please refer to your booking confirmation for specific terms.

• Additional Services

  Charges for additional services, such as spa treatments or excursions, booked through the homestay are subject to the same cancellation policy as the room booking.

• What is your Refund and Cancellation policy?

  🔖 Upto 5 days ahead of check-in you can get full-refund including any tax amount.<br/> 🔖 Less than 5 days prior to check-in you will get 50% of your booking amount minus the tax amount. This is applicable for a No-Show too.<br/> 🔖 During your stay if you wish to cancel your stay, you will get 50% of the remaining nights left in your stay minus the tax amount. <br/>